Front Office Manager
3.
9 Kalamazoo, MI Kalamazoo, MI Full-time Full-time $18 - $22 an hour $18 - $22 an hour 5 days ago 5 days ago 5 days ago
Responsibilities:
- Oversee the daily operations of the front office department - Ensure smooth check-in and check-out processes for guests - Provide exceptional guest services and address any concerns or issues - Manage reservations and room assignments - Coordinate with housekeeping and maintenance departments to ensure guest satisfaction - Train and supervise front office staff - Handle billing and financial transactions accurately - Maintain a clean and organized front desk area - Assist with night audit duties as needed
Experience:
- Previous experience in hotel management or front office operations - Strong knowledge of guest relations and customer service principles - Excellent phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Familiarity with night audit procedures is a plus - Multilingual or bilingual skills are highly desirable Requirements:
- Proven experience in a similar role within the hospitality industry - Strong leadership and organizational skills - Proficient in hotel management software systems - Ability to work flexible hours, including evenings, weekends, and holidays
Benefits:
- Competitive salary based on experience level - Health insurance coverage options - Retirement savings plan with employer match - Paid time off and vacation days If you are a detail-oriented individual with excellent customer service skills and a passion for hospitality, we would love to hear from you.
Apply now to join our team as a Front Office Manager! Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 - 50 per week Work setting:
In-person Ability to Relocate:
Kalamazoo, MI 49001:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Kalamazoo, MI Kalamazoo, MI Full-time Full-time $18 - $22 an hour $18 - $22 an hour 5 days ago 5 days ago 5 days ago
Responsibilities:
- Oversee the daily operations of the front office department - Ensure smooth check-in and check-out processes for guests - Provide exceptional guest services and address any concerns or issues - Manage reservations and room assignments - Coordinate with housekeeping and maintenance departments to ensure guest satisfaction - Train and supervise front office staff - Handle billing and financial transactions accurately - Maintain a clean and organized front desk area - Assist with night audit duties as needed
Experience:
- Previous experience in hotel management or front office operations - Strong knowledge of guest relations and customer service principles - Excellent phone etiquette and communication skills - Ability to multitask and prioritize tasks effectively - Familiarity with night audit procedures is a plus - Multilingual or bilingual skills are highly desirable Requirements:
- Proven experience in a similar role within the hospitality industry - Strong leadership and organizational skills - Proficient in hotel management software systems - Ability to work flexible hours, including evenings, weekends, and holidays
Benefits:
- Competitive salary based on experience level - Health insurance coverage options - Retirement savings plan with employer match - Paid time off and vacation days If you are a detail-oriented individual with excellent customer service skills and a passion for hospitality, we would love to hear from you.
Apply now to join our team as a Front Office Manager! Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 - 50 per week Work setting:
In-person Ability to Relocate:
Kalamazoo, MI 49001:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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