General Manager
Job DescriptionJob DescriptionRestaurant General ManagerDescriptionLooking for a fun, fast-paced place to work? Enjoy working in the hospitality industry as aservant leader? We have an opportunity for you!We are seeking a General Manager to oversee and lead all aspects of the dailyoperations of our breakfast and lunch restaurant in Kalamazoo, Michigan.
The GeneralManager will deliver a high-quality menu and motivate restaurant staff to provide excellentguest service.
General Manager responsibilities include maintaining the restaurant'srevenue, profitability, and quality goals.
The GM will ensure efficient restaurant operationsas well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, the GM will need leadership and management skills andexperience in both front and heart (back) of house.
The GM must know how to oversee thedining room, check-in with guests, and balance seating capacity.
Back of the housemanagement experience is essential, as the GM will be responsible for hiring qualified stafffor all roles within the restaurant, set work schedules, oversee food prep, assist on the line,and make sure our restaurant is complying with health and safety restaurant regulations.
The GM is expected to lead by example and uplift our staff during busymoments in our fast-paced environment.
Ultimately, the GM will ensure the restaurant runssmoothly and guests have a pleasant dining experience.
Responsibilitieso Coordinate daily Front of House and Back of House restaurant operationso Deliver superior service and maximize guest satisfactiono Respond efficiently and accurately to guest complaintso Regularly review product qualityo Schedule, organize, and supervise shifts; filling in where gaps are identifiedo Screen, hire, and onboard new employeeso Appraise staff performance and provide feedback to improve productivityo Estimate future needs for goods, kitchen utensils, and cleaning products and placeorderso Ensure compliance with sanitation and safety regulationso Manage restaurant's good image and suggest ways to improve ito Control operational costs and identify measures to cut waste and achieve targetcostso Review detailed reports on weekly, monthly, and annual revenues and expenseso Promote our brand in the local community through word-of-mouthand restaurant eventso Recommend to the Marketing team ways to reach a broader audience (e.
g.
advertising and social media ads)o Train new and current employees on proper guest service practiceso Implement policies and protocols that will maintain future restaurant operationso Gather and analyze guests' feedback and recommend improvements to our menusand serviceo Perform other related duties as assignedRequirementsEducationo High school diploma requiredo Bachelors degree in Business Administration, Hospitality Management, or culinaryschooling is a plusExperienceo Proven work experience as a Restaurant Manager, Restaurant General Manager,Hospitality Manager or similar roleo Familiarity with restaurant management software (e.
g.
Aloha, Pulse, Restaurant365, OpenTable and PeachWorks)Skillso Extensive food and beverage (F&B) knowledge, with ability to remember and recallingredients and dishes to inform guests and wait staffo Proven customer service experience as a managero Strong leadership, motivational, and people skills to lead and manage a team in afast-paced environment and high-temperature kitcheno Acute financial management skillso Ability to follow directions and delegate duties as neededo Excellent communication and attention to detailWorking Environmento Ability to stand exposure to extreme heat, steam, and cold present in a kitchenenvironmento Ability to walk and stand for prolonged periodso Ability to bend, stoop, and lift frequentlyo Must be able to lift, carry, and place up to 40 pounds at a timeo Available to work in shifts, including holidays, early mornings, weekends, and/ormid afternoonBenefitso Excellent working hourso No night shiftso Schedule typically 5 days a weeko Full-time positions eligible for health, dental, vision, 401(k), life insurance, PTO, andCollege Tuition Discountso Future growth opportunities Company DescriptionW Talent Solutions (previously Hire for Hope) is a recruiting and talent consulting agency transforming the way companies identify and optimize their employees using an evidence-based selection model and candidate compensatory scoring system, to which we attribute our 98% candidate retention rate for our executive searches since the inception of the company in 2017.
We are a mission-driven business model, in which we donate ten percent of our profit to community partners that help women who are experiencing domestic violence.
Company DescriptionW Talent Solutions (previously Hire for Hope) is a recruiting and talent consulting agency transforming the way companies identify and optimize their employees using an evidence-based selection model and candidate compensatory scoring system, to which we attribute our 98% candidate retention rate for our executive searches since the inception of the company in 2017.
We are a mission-driven business model, in which we donate ten percent of our profit to community partners that help women who are experiencing domestic violence.
Recommended Skills Attention To Detail Business Administration Cleaning Agent Coaching And Mentoring Communication Cooking Estimated Salary: $20 to $28 per hour based on qualifications.
The GeneralManager will deliver a high-quality menu and motivate restaurant staff to provide excellentguest service.
General Manager responsibilities include maintaining the restaurant'srevenue, profitability, and quality goals.
The GM will ensure efficient restaurant operationsas well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, the GM will need leadership and management skills andexperience in both front and heart (back) of house.
The GM must know how to oversee thedining room, check-in with guests, and balance seating capacity.
Back of the housemanagement experience is essential, as the GM will be responsible for hiring qualified stafffor all roles within the restaurant, set work schedules, oversee food prep, assist on the line,and make sure our restaurant is complying with health and safety restaurant regulations.
The GM is expected to lead by example and uplift our staff during busymoments in our fast-paced environment.
Ultimately, the GM will ensure the restaurant runssmoothly and guests have a pleasant dining experience.
Responsibilitieso Coordinate daily Front of House and Back of House restaurant operationso Deliver superior service and maximize guest satisfactiono Respond efficiently and accurately to guest complaintso Regularly review product qualityo Schedule, organize, and supervise shifts; filling in where gaps are identifiedo Screen, hire, and onboard new employeeso Appraise staff performance and provide feedback to improve productivityo Estimate future needs for goods, kitchen utensils, and cleaning products and placeorderso Ensure compliance with sanitation and safety regulationso Manage restaurant's good image and suggest ways to improve ito Control operational costs and identify measures to cut waste and achieve targetcostso Review detailed reports on weekly, monthly, and annual revenues and expenseso Promote our brand in the local community through word-of-mouthand restaurant eventso Recommend to the Marketing team ways to reach a broader audience (e.
g.
advertising and social media ads)o Train new and current employees on proper guest service practiceso Implement policies and protocols that will maintain future restaurant operationso Gather and analyze guests' feedback and recommend improvements to our menusand serviceo Perform other related duties as assignedRequirementsEducationo High school diploma requiredo Bachelors degree in Business Administration, Hospitality Management, or culinaryschooling is a plusExperienceo Proven work experience as a Restaurant Manager, Restaurant General Manager,Hospitality Manager or similar roleo Familiarity with restaurant management software (e.
g.
Aloha, Pulse, Restaurant365, OpenTable and PeachWorks)Skillso Extensive food and beverage (F&B) knowledge, with ability to remember and recallingredients and dishes to inform guests and wait staffo Proven customer service experience as a managero Strong leadership, motivational, and people skills to lead and manage a team in afast-paced environment and high-temperature kitcheno Acute financial management skillso Ability to follow directions and delegate duties as neededo Excellent communication and attention to detailWorking Environmento Ability to stand exposure to extreme heat, steam, and cold present in a kitchenenvironmento Ability to walk and stand for prolonged periodso Ability to bend, stoop, and lift frequentlyo Must be able to lift, carry, and place up to 40 pounds at a timeo Available to work in shifts, including holidays, early mornings, weekends, and/ormid afternoonBenefitso Excellent working hourso No night shiftso Schedule typically 5 days a weeko Full-time positions eligible for health, dental, vision, 401(k), life insurance, PTO, andCollege Tuition Discountso Future growth opportunities Company DescriptionW Talent Solutions (previously Hire for Hope) is a recruiting and talent consulting agency transforming the way companies identify and optimize their employees using an evidence-based selection model and candidate compensatory scoring system, to which we attribute our 98% candidate retention rate for our executive searches since the inception of the company in 2017.
We are a mission-driven business model, in which we donate ten percent of our profit to community partners that help women who are experiencing domestic violence.
Company DescriptionW Talent Solutions (previously Hire for Hope) is a recruiting and talent consulting agency transforming the way companies identify and optimize their employees using an evidence-based selection model and candidate compensatory scoring system, to which we attribute our 98% candidate retention rate for our executive searches since the inception of the company in 2017.
We are a mission-driven business model, in which we donate ten percent of our profit to community partners that help women who are experiencing domestic violence.
Recommended Skills Attention To Detail Business Administration Cleaning Agent Coaching And Mentoring Communication Cooking Estimated Salary: $20 to $28 per hour based on qualifications.
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